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United Airlines

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General Overview

United Airlines and Continental Airlines have joined to create the world’s leading airline, combining the best products and services to customers that each carrier has to offer. The new United is focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. Highlights of the new United include:

- World’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States
- Most modern and fuel-efficient fleet (when adjusted for cabin size), and the best new aircraft order book, among U.S. network carriers
- Industry-leading frequent flyer program that provides more opportunities to earn and redeem miles worldwide
- Optimal hub locations in 10 cities, including hubs in the four largest cities in the United States

United and Continental continue to operate separately and are on track to achieve a single operating certificate for combined operations from the Federal Aviation Administration and to migrate to a single reservation system.

The carriers have worked to align key customer services, marketing activities and airport processes, and our travelers
have begun to experience a more unified product.

This fact sheet provides an overview of the holding company, United Continental Holdings, Inc. For more specific questions and answers, visit UnitedContinentalHoldings.com.

Headquarters
Chicago, USA

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Sustainability

Sustainability Website(s) or Pages
www.united.com/page/article/1,,52526,00.html?navSource=aboutunited&linkTitle=3corporateresponsibility

Sustainability Mission Statement
In towns and cities across America and around the world, United connects families and friends, colleagues and companies. We help drive tourism, generate business opportunities and contribute to economic growth and exports. Most importantly, the actions we take and decisions we make matter. More is expected of us, and we rise to that expectation with commitment and a true sense of responsibility.

Key Issues
We are focusing on the future and are working to create a financially stable company by improving the business and the experience for our customers. We're committed to safety in every aspect of our operations, and to empowering our people through development opportunities and tools that enable them to perform at their best. We promote responsible and ethical business practices and productive engagement with civic organizations and participation in policy dialogue.

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