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#BP > The Responsible buying process at OXYLANE

By World Forum Lille on December 7, 2012


Oxylane is a network of retail firms specialized in sports and leisure items; it encompasses the entire product life cycle, from research and development through retail sale, including design, aesthetics, production and logistics. The articles produced by its own labels (b'Twin, Quechua, etc.) are marketed through stores belonging to the network (e.g. Decathlon, Koodza).

Human Responsibility in Production (HRP) designates the management system and resources implemented by Oxylane relative to workplace conditions, at production sites and with suppliers.

Objective (s):

To improve and promote fair working conditions in compliance with the company's ethics


In 2002, Oxylane established a Charter of Human Responsibilities in Production, drawing on the fundamental principles of the Universal Declaration of Human Rights, the International Labor Organization's fundamental conventions and the SA 8000 social responsibility standard.

This Charter is signed by each supplier, holds legal value and sets forth Oxylane's requirements based on the eight following criteria:

- employment of children and minors

- abusive disciplinary practices

- forced labor

- working hours

- hygiene and safety

- wages

- discrimination

- labor management.

Audits are conducted at the suppliers' place of business in order to ensure compliance with both local law and the Oxylane Charter. Since 2009, these audits have either been commissioned to external consultants or assigned to an in-house team dedicated to Human Responsibilities in Production. Such audits apply to all suppliers of finished products as well as critical components. Any company already evaluated is systematically submitted to a reevaluation.

Audit reports (written within the framework of partnerships and from a shared responsibility perspective) serve to determine the status of the various production sites.
Whenever noncompliance is detected, improvement plans are defined and implemented. At this point, Oxylane's production teams, who are regularly present onsite, assume responsibility for monitoring the plans' progress.

Should a situation create an "unacceptable human risk", production is suspended while Oxylane's teams and the supplier collaborate to devise remedial plans. If a subcontractor refuses to adopt the required action plan, Oxylane has the authority to sever ties with this party.

In 2011, a total of 1,200 assessments were performed covering the entire panel, of which 400 were handled by in-house teams.

A Best Practice initiated in 2002, awarded in 2004 by Réseau Alliances and updated in 2012 to reflect its evolution.

Factor(s) keys to success

Internal team dedicated 100% to these topics, with specific missions contracted to consultant
Ongoing involvement of production teams in the field
Systematic evaluation of all new suppliers
All suppliers are legally bound

Contribution to company performance

- Control of the human risks in production

- Stronger partnerships built with suppliers

Social and / or environmental benefits

- Ensured respect of fair and legal working conditions in all production settings


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